December 3, 2013 Leave a comment
Christmas is coming…
I don’t know about you but December seems to be arriving quicker each year so maybe now would be a good time to consider our New Year’s resolutions before we enjoy our well deserved break. With the CCUA committee becoming busier each year, how about a resolution to become a more active member of the CCUA ?
In 2014 volunteers will be required to attend workshops, provide updates and maybe even write a blog or two! Probably the easiest way to assist the Association would be to respond to any surveys emailed to us asking for our views on the service we are receiving from the courts. Monitoring the results ensures the Associate can provide valuable feedback and highlight the problem areas to those concerned.
Also, please remember that if you have having a particular problem on a case, this may be reported to the Association using the email address: email@example.com. Just a few brief details of the problem you are encountering and the court dealing with your matter is all that is required to log this. The more feedback we receive, the better, to build up a complete picture of the court service. In the interests of fairness, we should also report any exceptionally good service we receive!
We must remember that the result of all the work we put in should be an improving court service which will be beneficial to all concerned.
Looking forward now to the regional meetings for December…
Northern Regional – next meeting will take place on Thursday 5 December at the offices of BDO in Leeds. One of the guest speakers is a representative from the Northampton CCBC who will provide an update on the activities at the centre and will provide performance statistics etc. The meeting will provide an excellent opportunity to network with other members and with representatives of HMCTS.
Central Region – next meeting will be on Tuesday 10 December at the office of KPMG in Birmingham. Greg Wasinski, Jurisdictional and Operational Support Officer, Civil Improvement Team, Her Majesty’s Courts and Tribunals Service will be the speaker and his presentation will be on the very topical subject of mediation.
Diary date 2014
House of Lords dinner – Friday 14 March 2014.
Author: Christine Power FCILEx – specialising in Debt Recovery at Lightfoots LLP